FAQ

Frequently Asked Questions

Here are some answers to the questions we most often receive about our nitrogen and oxygen solutions. If we missed anything, please do not hesitate to contact us. We are here to help.

Why choose CAN GAS?

*30-year experienced qualified worldwide manufacturer & supplier, focus on air separation solutions

*We built high density of sales & service network internationally with current users accumulated over 5,000 all over the world from all industries

*Be your own supplier, customized

*Mobile and flexible sloutions

*Produce gas when and where you want

*Save your installation cost

*Minimum maintence

*Fully automatic operation

*Only top quality compenents are used

How to get a prompt quotation?

Do not hesitate to send us mail with the following data.
1) O2 flow rate:  ___ Nm3/hr
2) O2 purity:  ___ %
3) O2 discharge pressure:  ___ Bar
4) O2 Dew point: ____ ºC
5) O2 Application:  ___
6) Sea level of the gas plant locate? ___ M
7) Your local power input, ___ V/ ___ phase/ ___ HZ
(In China our plant need (380V/3phase/50HZ & 220V/single phase/50HZ)

Quality Control

You can be sure of the quality of CAN GAS. CAN GAS uses only the best suppliers and components. And  all nitrogen generators are tested & commissioned by professional Experts to make sure everything is qualified before they leave the factory.

Warranty

The period of warranty on the goods from CAN GAS is 360 days since the completion day of installation and commissioning or 420 days after receiving the goods, whichever happens earlier.

Service & Support

CAN GAS offers a range of services to help you maximize your benefits. For maximum convenience, we offer a fixed price service agreement based on operation time or calendar time. Of course, all customers are welcome to call us at any time. We are always more than willing to assist you.


1) Consultancy

Help for self-help, exchange of experience and individual support.

If you have questions on plant operation or need somebody for troubleshooting, we give you advice either on the phone or in writing. The direct contact with you is very important for us as it is the basis for a permanent cooperation as partners to the benefit of both sides.


2) Commissioning

Systematic from final acceptance of erection to approval of proper operation and guaranteed features. This includes extensive operational tests, professional filling with adsorbents and catalysts, proper start-up, optimal setting of operating parameters and check of all safety functions. At the same time we train your operating personnel on functions and operation of the plant.


3) Spare Parts Service

Worldwide, quick and low-priced over the complete lifetime of your plant. The distinct tagging of all plant components delivered by us enables us to identify clearly the spare parts requested by you. We supply you with products designed for a long life and economic efficiency.

For modifications and extensions we look for the most optimal and economic solution for your individual purpose.


4) Maintenance/Revisions

Regular inspection and maintenance ensures permanent operation, avoids damage and prevents unexpected breakdowns. In the course of maintenance/revision works we check all relevant components for function and condition, exchange defect, used and worn parts and afterwards optimally eadjust your plant to the given operating conditions. Depending on the plant size and scope of work, our service range comprises also a detailed scheduling of revisions as well as coordination and supervision of contractors. As a matter of course we supply maintenance documentation in form of reports and spare part recommendations, and we coordinate our schedules according to your requirements.


5) Training

Know-how for your personnel.

Operation, maintenance and repair, electric measuring and control equipment or process engineering - we offer  you specific training by our experts. Whether on site working with theplant itself, or on our permises, we concentrate on your questions and problems.

50nm3/H Highly Auto Nitrogen Plant

WeChat

Contact

+86 139 1038 2839

medioxy@can-gas.com

B514~516, GID International Center, 27 Nanbinhe Road, Xicheng District, Beijing, China, 100055.

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